FAQ

Where do I get support?

Please contact us at this link to ask all questions, report bugs or any recommendation or suggestion. We endeavor to respond to queries in reasonable time but there could be delays due to unforeseen circumstances.

Where can I purchase Mossaik XDR from?

Mossaik XDR for is available for purchase from the Mac App Store and Microsoft Store.

Is there money back guarantee?

Yes. You must comply with Mac App Store or Microsoft Store terms and conditions. In case of refund, the same are made through the authorized reseller or respective Stores.

Can I share my copy of the app with a friend?

No. Your Mossaik XDR License is per person only, and you cannot share your copy of the app.

What are the system requirements?

OS X Mavericks (10.9) or above for Mac. Windows 10 or above for Microsoft Windows. Full spec is available here.

What is the maximum number of images I can import?

The application allows upto 1,000 images, however, the memory available in your system governs the maximum limit.

What is the maximum number of overlays I can apply on an image?

The application allows upto 50 overlays, however, the memory available in your system governs the maximum limit.

Does Mossaik XDR support the new M1-powered Macs and macOS Monterey?

Yes, Mossaik XDR has full support for them and is now available!